Last Updated: 2025-10-06
Welcome to Monica's Eyebrow website. By accessing and using our website, you agree to the following terms and conditions. These Terms and Conditions govern your use of our website, online booking services, and any purchases or interactions made through our platform.
2.1 Booking Confirmation: All bookings made through our website are subject to availability and confirmation. A booking is only confirmed once you have received a confirmation email or SMS from us.
2.2 Full Payment Requirement: For online bookings, full payment is required at the time of booking to secure your appointment. Accepted payment methods include [credit/debit cards, digital wallets, and any other methods offered on the website].
2.3 Payment Security: Payments made on our website are secure and processed via a third-party payment provider. We do not store your payment details on our servers.
3.1 Cancellation Policy: Cancellations made at least 24 hours before the scheduled appointment time are eligible for a full refund. Cancellations made less than 24 hours in advance may be subject to a cancellation fee or result in forfeiture of the full payment.
3.2 Rescheduling: You may reschedule your appointment without charge if done at least 24 hours before the scheduled time. Rescheduling requests within 24 hours may be accommodated based on availability and may incur additional charges.
3.3 Refund Policy: If you are eligible for a refund (e.g., for timely cancellations or issues on our end), it will be processed back to the original payment method within [10-15 business days].
4.1 Failure to attend a confirmed appointment without prior notice will be considered a “no-show,” and the full payment will be retained. Repeated no-shows may lead to restrictions on future bookings.
5.1 If you arrive late to your appointment, we will do our best to accommodate you within the remaining scheduled time. However, the service may be shortened or, if necessary, rescheduled to avoid impacting other clients.
5.2 If you expect to be late, please contact us as early as possible.
6.1 Please inform us of any medical conditions, skin sensitivities, or allergies that could affect your treatment. By booking, you confirm that you are in good health and fit to receive the services booked.
6.2 Monica's Eyebrow complies with all health and safety regulations to ensure a clean, safe, and welcoming environment.
7.1 We are not liable for the loss, theft, or damage of personal property brought to our parlor. We encourage clients to keep valuables safe and secure during appointments.
8.1 Monica's Eyebrow reserves the right to modify or discontinue services, adjust prices, and revise these Terms and Conditions at any time. Changes will be effective upon posting on the website, and clients will be notified of any changes that may impact existing bookings.
9.1 All content on this website, including text, images, logos, and graphics, is the intellectual property of Monica's Eyebrow or its licensors and is protected by copyright laws. Unauthorized use or reproduction of any materials is prohibited.
10.1 We aim to provide a respectful and relaxing environment. Inappropriate behavior or harassment of our staff or other clients may result in immediate termination of services and restrictions on future bookings.
11.1 By booking online or using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy. We are committed to safeguarding your information and only use it to enhance your experience.
By booking an appointment through our website or using any services, you acknowledge and agree to abide by these Terms and Conditions.
